OUR RESOLUTION PROCESS

The answer is rarely as simple as obtaining a construction inspection or technical report.

Understanding the condition of your home is only the first step.

The Construction Resolution Process™ is our structured methodology for investigating construction conditions, developing technically supported findings, organizing the evidence, and helping homeowners move toward the most appropriate resolution for their situation.

Whether that resolution involves the builder, a warranty claim, an insurance carrier, technical negotiations, or expert support during litigation, our role is to help you understand your options and move forward with confidence.

WHY WE CREATED THE CONSTRUCTION RESOLUTION PROCESS™

Construction problems can be overwhelming.

Many homeowners are told that the conditions they're seeing are "normal," are the result of normal settlement, or are simply cosmetic issues that do not warrant further attention. Others receive conflicting opinions from builders, contractors, insurance companies, and consultants, leaving them uncertain about what to believe or what to do next.

An independent investigation can provide important technical answers, but a report alone rarely solves the problem.

Homeowners are often left asking:

"What do I do now?"

Over years of investigating construction defects, building failures, and property damage claims, we recognized that our clients needed more than technical findings. They needed a structured process to help them understand the issues, organize the evidence, communicate those findings effectively, and make informed decisions about the next steps.

The Construction Resolution Process™ was developed to provide that framework.

It is a practical, technical methodology designed to help homeowners move from uncertainty to understanding—and from understanding toward an informed resolution.

The Seven Steps of the Construction Resolution Process™

A structured approach to helping homeowners understand construction conditions, organize technical evidence, and move toward an informed resolution.

Every construction project is different. Every home has its own unique history, construction methods, and circumstances. While no two situations are exactly alike, most successful projects follow the same fundamental progression—from identifying a concern to reaching an informed resolution.

The Construction Resolution Process™ provides a structured framework that helps homeowners understand where they are, what comes next, and how each step contributes to a technically supported outcome.

Construction Problem

Every resolution begins with recognizing that something isn't right.

Most homeowners contact us after noticing changes in their home that don't seem normal. These may include water intrusion, structural cracking, uneven floors, roof leaks, foundation movement, drainage concerns, workmanship deficiencies, or repeated warranty repairs that fail to resolve the underlying issue.

At this stage, the objective is not to determine fault. The objective is to recognize the condition, preserve available information, and begin asking the right technical questions before assumptions are made or evidence is altered.

Every successful resolution begins with understanding the problem.

Independent Investigation

Understanding what is happening requires an objective evaluation.

Once a concern has been identified, the next step is to independently evaluate the observed conditions. This may include a comprehensive site inspection, review of construction documents, photographs, warranty records, repair history, building codes, manufacturer requirements, and accepted construction practices.

Our role is to provide an unbiased technical assessment based on facts—not assumptions, opinions, or speculation.

An independent investigation establishes the foundation for every step that follows.

Technical Analysis

Information becomes meaningful through careful technical evaluation.

Construction defects rarely exist in isolation. Individual observations often reveal broader patterns involving design, workmanship, materials, sequencing, moisture management, structural performance, or building science.

During this stage, we evaluate the available information, identify relationships between observed conditions, and determine how the evidence supports the technical conclusions.

The goal is to understand not only what happened—but why it happened.

Evidence Development

Technical findings must be organized into clear, credible documentation.

The value of an investigation depends upon how effectively the findings are documented and communicated.

This stage includes organizing photographs, construction records, technical observations, supporting documentation, timelines, and professional reports into a clear and understandable presentation.

Well-organized documentation helps homeowners, builders, insurance carriers, attorneys, and other professionals understand the technical issues and the evidence supporting the conclusions.

Builder Engagement

Technical information is most valuable when it supports productive communication.

Many construction issues can be addressed through professional communication with builders, developers, contractors, warranty departments, insurers, or other responsible parties.

Our objective is to help homeowners present technically supported information in a clear, organized, and professional manner that encourages informed discussions and constructive problem-solving.

Every situation is different, and the appropriate path forward depends upon the circumstances of each project.

Resolution Strategy

Every project requires a thoughtful path forward.

No two construction matters are exactly alike. Some situations may be resolved through warranty repairs or builder cooperation. Others may involve additional technical evaluations, insurance claims, mediation, arbitration, or litigation support.

During this stage, we help homeowners understand the available options, evaluate the technical considerations, and determine the most appropriate strategy based on the facts of their particular situation.

Our role is to provide independent technical guidance that supports informed decision-making.

Successful Resolution

The goal is not simply to produce a report. The goal is to help homeowners move forward.

A successful resolution looks different for every homeowner. It may involve corrective construction, warranty repairs, negotiated settlements, insurance coverage, expert support, or other technically supported outcomes.

Our objective is to pursue every reasonable opportunity for a technically supported resolution before litigation becomes the primary driver of the dispute.

When homeowners understand their construction conditions, have credible technical documentation, and follow a structured process, they are better positioned to make informed decisions and pursue meaningful solutions.

What HOMEOWNERS Tell Us

Homeowner, Builder Warranty Client

"When we first contacted The Construction Forensics Group, we didn't know where to begin. They helped us understand what was actually happening, organized the technical evidence, and guided us through each step of the process. Instead of feeling overwhelmed, we finally had a clear path forward."

Residential Construction Client

Homeowner, Builder Warranty Client

"If I could do it over again, I would have called The Construction Forensics Group before hiring an attorney. Their technical guidance gave us the clarity we had been searching for. Starting with an independent investigation would have saved us thousands of dollars in legal fees, months of frustration, and helped us make better decisions every step of the way."

Homeowner, Defect Investigation

Homeowner, Builder Warranty Client

Homeowner, Defect Investigation

"What impressed us most wasn't just the technical report. It was the way they stayed involved, helped us communicate with the builder, and kept us focused on resolving the problem. We always knew what the next step was."

When Should You Contact Us?

Instead of waiting until problems become overwhelming, homeowners often benefit from independent technical guidance much earlier in the process.

You should consider contacting us if:

✔ Your builder says, "It's normal."

✔ Repairs have failed more than once.

✔ Your warranty is approaching expiration.

✔ You're purchasing a newly constructed home.

✔ You're preparing a Notice of Defect.

✔ You're considering legal action but need independent technical guidance first.

✔ You simply want objective answers before making important decisions.

The Construction Resolution Process™

WHY WE CREATED THE CONSTRUCTION RESOLUTION PROCESS™

The Construction Resolution Process™ is not a legal process.

The Seven Steps of the Construction Resolution Process™

A structured approach to helping homeowners understand construction conditions, organize technical evidence, and move toward an informed resolution.

Construction Problem

Every resolution begins with recognizing that something isn't right.

Independent Investigation

Understanding what is happening requires an objective evaluation.

Technical Analysis

Information becomes meaningful through careful technical evaluation.

Evidence Development

Technical findings must be organized into clear, credible documentation.

Builder Engagement

Technical information is most valuable when it supports productive communication.

Resolution Strategy

Every project requires a thoughtful path forward.

Successful Resolution

The goal is not simply to produce a report. The goal is to help homeowners move forward.

Possible Paths to Resolution

Every construction matter is different, and so is every successful resolution.

What HOMEOWNERS Tell Us

Homeowner, Builder Warranty Client

Homeowner, Builder Warranty Client

Homeowner, Builder Warranty Client

Residential Construction Client

Homeowner, Builder Warranty Client

Homeowner, Builder Warranty Client

Homeowner, Defect Investigation

Homeowner, Builder Warranty Client

Homeowner, Defect Investigation

Who This Process Is Designed For

When Should You Contact Us?

Let's Start with a Conversation

The Construction Resolution Process™

WHY WE CREATED THE CONSTRUCTION RESOLUTION PROCESS™

The Construction Resolution Process™ is not a legal process.

The Seven Steps of the Construction Resolution Process™

A structured approach to helping homeowners understand construction conditions, organize technical evidence, and move toward an informed resolution.

Construction Problem

Every resolution begins with recognizing that something isn't right.

Independent Investigation

Understanding what is happening requires an objective evaluation.

Technical Analysis

Information becomes meaningful through careful technical evaluation.

Evidence Development

Technical findings must be organized into clear, credible documentation.

Builder Engagement

Technical information is most valuable when it supports productive communication.

Resolution Strategy

Every project requires a thoughtful path forward.

Successful Resolution

The goal is not simply to produce a report. The goal is to help homeowners move forward.

Possible Paths to Resolution

Every construction matter is different, and so is every successful resolution.

What HOMEOWNERS Tell Us

Homeowner, Builder Warranty Client

Homeowner, Builder Warranty Client

Homeowner, Builder Warranty Client

Residential Construction Client

Homeowner, Builder Warranty Client

Homeowner, Builder Warranty Client

Homeowner, Defect Investigation

Homeowner, Builder Warranty Client

Homeowner, Defect Investigation

Who This Process Is Designed For

When Should You Contact Us?

Let's Start with a Conversation

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